Showpad Office Hours is a virtual monthly meeting for admins to gain valuable insights, best practices, and practical tips to streamline your workflow and maximize the impact of the platform within your organization. If you’re a Brainshark customer, this session is built specifically for you.
Most new hires don’t struggle because they lack potential — they struggle because they never get enough practice before they’re in front of a real customer. This month, see how Roleplay AI gives sellers a safe space to pitch, handle objections, and build confidence before it counts. And not only sellers, Roleplay AI can support the onboarding and learning journey of any employee. We’ll cover onboarding best practices, scenario design, and what practice-based learning looks like when it actually works.
What you’ll learn
| Expert Guidance | Learn where Roleplay AI fits in your onboarding program, from designing scenarios that mirror real selling situations to setting up rubrics that give sellers meaningful feedback. |
| Feature Deep Dive | See how Roleplay AI works end to end — how scenarios are built into onboarding paths, what the seller experience looks like from prompt to AI feedback, and how managers get scored submissions without reviewing every recording. |
| Best Practice Takeaway | Walk away with actionable principles for phasing content, shifting from passive learning to practice-based preparation, and building a ramp strategy that gets new hires customer-ready faster. Plus, a live Q&A. |
Your Experts
| Audrey Polce - Principal Solutions Engineer, Showpad Audrey brings 24 years of experience with Brainshark — now part of the Showpad portfolio — and has spent her career helping organizations move beyond checkbox training to learning that changes how people perform. Her expertise sits at the intersection of instructional design and real-world sales impact. Expect practical insight, not theory. |
| Deanne O’Sullivan - Senior Sales Engineer Deanne has spent over eight years with Brainshark, now part of the Showpad portfolio, helping organizations get the most from their readiness programs. As a Senior Sales Engineer, she works hands-on with customers to design and implement learning strategies that translate into real sales performance. |
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