Showpad Office Hours is a virtual monthly meeting for admins to gain valuable insights, best practices, and practical tips to streamline your workflow and maximize the impact of Showpad within your organization.
Most rollouts don’t fail at launch — they fade after it. This month, we’re covering what it actually takes to build lasting adoption: the strategies, platform features, and practical moves that keep your team engaged beyond the first training session. Come ready to share what’s working, what isn’t, and what you want to try next.
What you’ll learn
| Expert Guidance | Explore the five levers that separate a platform your team logs into once from one they rely on every day — from building the right foundation before launch to creating an ambassador network that makes peer influence work in your favor. |
| Feature Deep Dive | See the Showpad features that make each lever actionable: analytics to spot adoption gaps, structured learning paths, challenges and leaderboards, and homepage announcements to keep communication consistent. |
| Best Practice Takeaway | Walk away with specific tactics you can put into practice immediately. Plus, hear what’s working from other Showpad customers in the room. |
Your Experts
| Tristam Jones - Principal Customer Success Manager, Showpad Tristam Jones is a Principal Customer Success Manager who has worked through virtually every adoption challenge organizations face when rolling out Showpad. He knows what separates programs that stick from ones that stall — and he’s the person customers turn to when adoption isn’t moving the way it should. |
| Katrin Kirchmann - Program Manager, Digital Customer Experience, Showpad Katrin Kirchmann spent four years leading Showpad’s Education & Change portfolio within Professional Services before moving into her current role driving digital customer experience. Training, adoption, and change management are her specialty — and she brings a practical, customer-grounded perspective to every session. |
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