Getting Started

Whether your team is launching a new product line or scaling up your onboarding, the Brainshark Help Center is designed to be your launchpad for sales readiness.This dedicated resource category serves as a central knowledge hub, packed with step-by-step guides, video tutorials, and technical breakdowns to help you unlock the full value of your readiness programs.The beauty of this section is that it is thoughtfully structured to support every role in your enablement ecosystem.For Admins, you’ll find foundational blueprints on configuring the platform and managing global user permissions. Publishers can dive straight into guides on turning static slide decks and videos into dynamic, certified learning content. And for End-Users (Sellers), it acts as a self-service toolkit to help them quickly navigate assigned learning paths, complete assessments, and master their pitches using asynchronous coaching features. Explore the full category to give every stakeholder the clear, role-based guid

At its core, Showpad is an AI-native revenue effectiveness platform designed to bridge the gap between sales and marketing. In today’s complex selling environment, it’s not enough to just have great content; teams need a unified space where that content meets coaching, buyer interaction, and data-driven insights. Whether you’re an admin organizing the latest marketing assets or a seller looking to create a memorable experience for a prospect, Showpad acts as the central hub that aligns your entire organization around the goal of increasing sales success. The platform is built around four primary pillars: Content Management, Seller Readiness, Buyer Engagement, and Analytics. This means that while marketing ensures the right stories are being told, sales managers can onboard and coach reps effectively, and sellers can collaborate with buyers in branded "Shared Spaces" that track every interaction. By turning every conversation into a data point, Showpad allows your team to move away from

Welcome to your new secret weapon for sales success! Whether you’re preparing for a major presentation or catching up on the latest product training, Showpad is designed to put everything you need right at your fingertips. Instead of digging through endless folders, you can now access curated "Experiences" that house the most up-to-date marketing content, ready to be presented whether you’re online or deep in the field. This guide is your roadmap to navigating the platform, from your very first login to sending out your first personalized content collection.Dive into the full guide to master the basics and start delivering the kind of buyer experiences that close deals faster. [Read the full guide here] We’d love to hear from you! Are you just getting started with Showpad? Or are you getting your Sellers started with the platform? Which feature are you most excited to try out first—Shared Spaces, the engagement tracking, or maybe the mobile app? Let us know in the comments!

Stepping into an administrator role can feel like being handed the keys to a powerful engine—it’s exciting, but you need to know which levers to pull first. The Showpad Admin App is designed to be your command center, allowing you to manage complex content libraries, track engagement analytics, and empower your sales teams from a single portal. Whether you are setting up your first "Experience" or organizing assets with tags and locales, having a clear roadmap is essential to turning a vast library into a high-performing sales tool.Check out the full guide for a step-by-step walkthrough of the Admin App’s most impactful features. [Read the full guide here] We’d love to hear from you! Are you new to the Showpad Admin community? What’s the first project you’re tackling in the Admin App? Let’s share tips and welcome our newest admins in the comments!

We're wrapping up our Golden Rule series on how to achieve implementation success. We all know that to drive impactful results, you have to show your team what success looks like. That’s why it’s so important to spotlight your power users and help share their success stories far and wide. Check out some of our tips below — and let us know what you’re doing to celebrate your team’s wins with Showpad. Before we dive into Golden Rule #5, catch up on Golden Rule #1-4: Golden Rule #5: Elevate your champions and success stories.The most persuasive proof points are authentic success stories. Empower your sellers and executives to become advocates for your solution. Their personal successes can inspire greater adoption and usage by others. By highlighting their experiences and their quantifiable results, you create relatable, human-centric stories that motivate others to use the solution too. How to turn users into champions:Identify sellers with the strongest results — and broadcast their suc

We’re here to share more of our implementation insights and best practices with you in the form of another Golden Rule. If you missed Golden Rules 1-3, you can read up on them here:While this series is designed to share our top implementation tips, we all know a truly successful implementation doesn’t stop on launch day — you need a plan to continuously reinforce the value of your tool to drive ongoing engagement. That’s why this week’s tip is focused on how to fuel long-term adoption. Take a look at our list of recommendations below, and let us know what you’d add!  Golden Rule #4: Fuel ongoing adoption with iterative improvements. Support your sellers with regular follow-ups, easily accessible self-service resources, and a clear point-of-contact to address questions and feedback. Take stock of your goals and strategic priorities regularly, and make refinements to ensure your enablement solution is set up to help you deliver on your objectives. This approach is crucial for helping you

It’s time for another Golden Rule! We recently shared our first two Golden Rules:This week our focus is on how to maintain a clear content governance structure. Check out our tips below, and then let us know — have you documented and maintained your own content governance policy?  Golden Rule #3: Maintain clear content governance. Content can quickly become outdated as a result of evolving product and portfolio updates, customer needs, industry or macroeconomic shifts, and competitive trends. To guarantee that your sales content remains fresh and effective, it's essential to proactively manage its lifecycle. This involves regularly evaluating and refreshing content to maintain relevance, accuracy, and accessibility. By ensuring your content is always up-to-date and impactful, you allow your sellers to deliver targeted and engaging messages that resonate with their buyers and drive successful outcomes. How to shape your platform with purpose: Define what good looks like with a clear, co

We’re back with another Golden Rule. In this series, we’re outlining our top tips for implementation success. If you missed our last post, check it out: This week we’re offering up some best practices for establishing a single-source-of-truth for your content. Let us know: when you rolled out Showpad, what worked best to get your teams to start using Showpad for all their content needs?  Golden Rule: Establish a single-source-of-truth.Quality content is the foundation of effective sales enablement — so investing adequate time and resources into curating the right content library is imperative. When content is scattered across various shared drives, each housing multiple versions, sellers will resort to whatever is readily available on their laptops, and fail to use your enablement solution. Bring all your most relevant and up-to-date sales content into a centralized home, to make life easier for sellers, while also guaranteeing what they share with prospects and customers is consistent

Hi Rev community,  We all know a successful implementation is key to setting your organization up for long term success. But knowing where to begin and who you need on your implementation team for launch day and beyond can be challenging. That’s why we’ve started compiling our Golden Rules — these are our top tips, thoughtfully designed to help enablement leaders create a clear roadmap for implementation success. Over the next several weeks, we’ll share a new tip each week and we’d love to hear from you. Based on your experience implementing Showpad or one of the other countless pieces of tech in your stack, what Golden Rules would you add to our list?  Golden Rule: Focus on integrations upfront.Point solutions in your sales and marketing tech stack can create islands of capabilities that operate independently, lacking a seamless exchange of data and communication with other tools and systems. These siloes hinder collaboration, efficiency, and the holistic view necessary for informed d