Discussions

Missed our live session? We have gathered the top strategies, insights, and AI features shared by our experts below. Catch the full video recording at the bottom of this article! 💡 The Content & Complexity ChallengeManaging technical enablement across large-scale electrical infrastructure poses unique organizational challenges: Massive Portfolio Scale: Siemens Electrical Products USA manages over 175,000 standard SKUs, scaling to over 500,000 configurable or custom-built product combinations. Content Fragment: With 700,000+ files previously scattered across 12+ disjointed platforms, local drives, and search engines, finding accurate, up-to-date documentation was like finding a needle in a haystack. The Cost of Delays: Electrical infrastructure is a specification-driven market. Delays in providing product specs or technical answers directly stall sales cycles and risk losing projects to competitors.  🛠️ Structuring Data for AI SuccessSiemens spent 16 months overhauling its bac

Thank you to everyone who joined our August Office Hour! In this session, host Katrin Kirchmann, Product Manager Nikki Paessens, and VP of Global Sales Engineering Justin Hill walked through the key capabilities introduced in the Summer Product Release.Missed our live session? We have gathered the top strategies, insights, and AI features shared by our experts below. Catch the [full video recording] here! 💡 Analytics & Insights OverviewShowpad helps keep your team aligned with real-time visibility into what drives revenue: Engagement Signals: Access visual overview surfaces to track content reach, seller adoption, and buyer engagement trends. Analytics AI (Open Beta): Type questions in plain language to get instant, contextualized charts and insights without manual data extraction. [Join our community group to share your feedback and thoughts directly with our product team]. Persistent Filtering: Customize landing pages and company dashboards with custom date ranges and user g

If you lead a revenue team that sells physical products, I want to talk about one thing that should be keeping you up at night (if it isn't already): your company's knowledge gap is widening faster than you can close it. Here's what I mean.AI is accelerating product innovation across every industry we serve. R&D cycles are shorter. New SKUs, new formulations, new configurations are hitting the market at a pace that would have been unrecognizable five years ago. That's exciting for your business. It's terrifying for your field teams.Because at the same time your portfolio is expanding, your most experienced sellers are heading out the door. Retiring. Moving on. Taking decades of product knowledge, customer relationships, and deal instincts with them.What's left is a growing gap between what your products require sellers to know and what your sellers actually know. And every function in your revenue org is feeling it differently.If you're in marketing, you're creating campaigns for p

In our recent Showpad Summer ’26 Launch Webinar, Senior Product Marketing Managers Jack Barttrop and Alana Cento unpacked how Showpad’s latest release directly addresses the Revenue Effectiveness Gap—the disconnect between how top performers win deals and how the rest of the team executes. 🌟 Webinar Key Highlights1. Bridging the Revenue Effectiveness Gap The Problem: Modern deals are increasingly complex, with larger buying committees and rapid disengagement. Hard-won expertise often remains locked in top performers' heads or buried across scattered systems. The Solution: Showpad codifies top-performer playbooks and connects your revenue ecosystem so every seller can execute like a 3-year veteran. 2. Day in the Life: Admin & Revenue Enablement Analytics AI: Query buyer and seller engagement data using plain natural language to immediately uncover what content drives real revenue. Genie Agent Studio: Deploy specialized AI agents without writing code (e.g., RFP Response, Competi

When organizations build a modern revenue engine, a common dilemma surfaces fast: should your AI for the revenue team be an extension of your general corporate tools, or should it live directly within your enablement infrastructure?As enablement leaders at Showpad, we've been hearing some version of this question from a dozen revenue colleagues in the last few months:"My CIO just told us we're standardizing on Copilot. Are we done?" "A consultant pitched me on building custom agents in Claude. Six months, six figures. Worth it?" "Half my sales team is already using ChatGPT on their phones. I have no idea what they're putting in there."Different pressures, same underlying decision: where does AI engineered for the revenue team actually live? Your IT organization wants one AI layer for the whole company — clean, governed, paid for once. Your sellers want something that helps them in a customer meeting tomorrow morning. And someone is going to ask you, probably this quarter, what you're d

📣 Become a Showpad Insider — Help Shape What's NextAt Showpad, we're always building — new features, new improvements, new ways to help you do your best work. And the best way we know how to build the right things? Talking to the people who use it every day.That's why we're looking for customers who want a front-row seat to what's coming next. Showpad insiders get early access to new features before they're released, a direct line to the team building them, and a real say in what we prioritize.If you've ever thought "I wish Showpad could do this" — this is your chance to be part of making that happen. We want customers who are curious, hands-on, and excited to dig into new functionality and share honest feedback while it's still being shaped.Interested? Drop a comment below — we'd love to have you.We'll be opening access in waves, so jump in early.

Somewhere right now, a seller is a few minutes out from a first call with a new prospect. They’ve never spoken to this account. They’re on the company’s About page, cross-referencing LinkedIn profiles, trying to shape a point of view they can walk in with.That moment is where AI agents in sales must earn their place. Most of what’s said about agents right now is impressive in theory, but vague in practice — nowhere near that seller’s actual reality.The way past that is by moving away from general conversations about agents and starting to talk about specific ones for sellers. Because enablement leaders don’t need philosophy. They need answers to concrete questions: What does an agent mean for a seller’s day? What does the output look like? Who governs what it says?That’s what I had in mind when I built an agent for my sellers at Showpad — the Value Selling Prospect Research Agent. It’s one example of the bigger shift underway: enablement teams stepping into a new role as the architects

Talking with our sales team yesterday, a recurring theme was the experience they’re having with sellers using “summarise” functions in AI tools. Especially the one‑click, buttonised versions baked into  platforms. On paper, these are great for speed as sellers don’t have to type notes, they just hit “Summarise” and move on.The pattern we’re seeing, though, is that a lot of nuance gets lost. When a seller presses a generic summarise button, they’re usually not adding any context about the opportunity, stakeholder dynamics, methodology (MEDDICC, SPIN, etc.), or what “good” looks like in their environment. Unsurprisingly, we end up with summaries that are fast but shallow.From an enablement perspective, that creates some interesting challenges: If sellers and managers start operating primarily off AI summaries, any distortion in those summaries becomes a second‑order enablement problem as coaching is based on partial reality, pipeline reviews miss key context, and training content calibra

I remember pre-ChatGPT when everyone complained that sales teams had too many tools. Now, with AI, almost anyone can create another sales tool with a sentence and a prompt.That’s useful for ideation, but it feels like we may have gone from one extreme to the other. The question isn’t whether a tool can be built anymore. It’s whether people will maintain it, trust it, and remember where to find it when they need it.I think we’ll eventually return to having a central platform for the seller, with specialized capabilities available inside it rather than spread across numerous standalone tools.That’s one of the opportunities I see for Showpad: sellers can stay in a familiar environment while accessing more specialized workflows, including value articulation and business-case development.The tools will keep getting easier to build. The real value will come from making them part of a coherent, trusted seller workflow.

 The 2026 Excellence in Action Awards recognize customers and partners driving real revenue impact — from field selling and buyer engagement to AI implementation and channel enablement.Last year, organizations like ABB Robotics, IFF, and Panasonic took home awards. This year there are 11 categories to compete in, and semi-finalists get recognized through community voting, so your peers get to weigh in too. Winners receive an all-expenses-paid trip to an Excellence in the Field event, speaking opportunities, and recognition across Showpad's channels — plus a physical trophy for the office.  Applications close August 12. Head to eia.showpad.com to learn more and apply.

Groups are smaller, more focused spaces within the broader community — built specifically for people who share a common context, whether that's an industry, a region, a role, or a specific initiative. That focus is what makes them valuable, so here are a few things to keep in mind. 🎉 Introduce YourselfWhen you join, take a moment to say hello. Share who you are, what you do, and what you're hoping to get from the group. With a smaller group like this, knowing each other makes a real difference — and it's the best way to get the most out of being here. 💡 Keep It RelevantEvery group has a specific focus, and that's intentional. Discussions there should be relevant to that shared context. If you have a general question about Showpad or Brainshark — something the wider community would benefit from too — please post it in the main community instead. Your group moderator may gently redirect you there if needed, and that's not a brush-off, it's just making sure the right conversations happe

What are you most excited about in this release?This is one of our biggest releases to date — updates across GenieAI, Field Meeting AI, Roleplay AI, Library AI, and more. [Check out the full release overview here →]We're curious what caught your attention. Is it something you've been waiting for? A feature you're already thinking about rolling out to your team? Or maybe something that surprised you?Drop your take in the comments — we'd love to hear what you're planning to do with it.

Welcome to the Screen: A Quick Look into Interactive ReadinessWhen it comes to engaging your audience, seeing is often believing. Visual and interactive media are no longer just optional add-ons; they are the core of how modern revenue teams absorb information and master complex messaging. This quick overview video is designed to give you a first-hand look at how dynamic content can transform a static piece of information into an engaging, memorable learning experience. Whether you are an enablement leader mapping out a new strategy or a rep looking to refine your approach, a brief visual introduction is often the fastest way to get inspired. Taking a few minutes to watch this introductory piece offers a great foundation before you dive deeper into the technical guides and documentation. It sets the stage for how interactive content captures attention, retains engagement, and bridges the gap between raw knowledge and live field execution. Grab a quick coffee, click through to watch the

We’re thrilled to have you here—a space built for like-minded enablement professionals like you who are driving the future of enablement around the world. Here, you’ll be able to connect 24/7, collaborate with peers, exchange insights, and get inspired by real stories from the enablement community. Why do we believe in the power of community?At Showpad, we know that enablement is stronger when it’s shared. The Rev exists to help you grow faster by connecting with peers, validating ideas, and gaining new perspectives that move your programs forward. That’s the power of community.  🚀 I’m new here! How do I get started? To get the most out of your experience and unlock full access to our customer community, the first step is to Log In or Register here. Once you're in, follow these steps to master your Showpad journey: 1. Explore Your ToolkitFind everything you need to support your journey in one centralized location. Access the Help Center for technical support, check the Status Page for

Hi Community, I hope the first two months of 2026 have been power-packed, insightful and enthusiastic for you as it has been for us. The last eight weeks have been all about setting a strong foundation for the year ahead, focusing on automation, consistent communication, and introducing the new experts joining our journey. 📈 Highlights from Jan and Feb 2025 Product Recap: Revisit a year defined by AI and global scale, highlighting the analytics and automation features that are now driving our 2026 strategies. (as shared by ​@MAS ) Stop the Manual Edits: ​@Matty_Wampus shared how to automate co-branded content for partners, ensuring your brand stays consistent without the administrative burden. Kickstart 2026 with the Right Enablement Skills: ​@Erwan Moisan shed light on tailored sales enablement communication, emphasizing that consistency in messaging is the key to rep confidence in the new year.🌟 Community SpotlightThe heart of The Rev is its people. This period, several key Showpad