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Welcome to the Reimagined Customer Community "The Rev": One Destination for Your Success

  • June 16, 2026
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Katrin Kirchmann
Showpad Team

We are thrilled to pull back the curtain on the future of our digital customer experience! We are rethinking The Rev to create a single, hybrid destination where our customers can learn, connect, and thrive together.

 

Our goal is simple: to provide a vibrant space that excites you, drives adoption of the tools you love, and supports your long-term success.

 

Your New Starting Point

The community is now our primary engagement channel and your official starting point for accessing all our digital resources. Gone are the days of trying to remember separate links for the Help Center, Academy, or webinar recordings.

By creating a hybrid setup, we’ve integrated these areas into one seamless destination. While support areas remain open to everyone, community conversations are safely tucked behind a login to ensure a secure space for high-value peer interaction.

 

Categories Built for Real Life

We know that product documentation is important, but we also know that you live in the world of real-life use cases. That’s why our new community areas are structured around the actual challenges you face every day:

  • For Showpad Users: Dive into dedicated areas for Sales Content Management, Sales Readiness, Buyer Engagement, and Driving Adoption.

  • For Brainshark Users: Explore spaces focused on Seller Effectiveness, Channel Partners, and Open Enrollment.

  • Everyone: Access thought leadership and news that impacts every stakeholder.

 

Highlighting Our Collective Success

The heartbeat of this new setup is Success Stories. We want this community to be a place where we can "pat each other on the shoulder" and celebrate the small wins and big milestones alike. Structure your journey around these stories to find inspiration and see how your peers are solving challenges.

 

We are excited that you are here and hope you will experience meaningful connections that help you learn and succeed in your enablement journey. Happy rev-ing!

 


We’d love to hear from you! What real-world use case would you like to see featured first in our new categories? Share your thoughts below and let’s start connecting!