Recently active topics

Whether your team is launching a new product line or scaling up your onboarding, the Brainshark Help Center is designed to be your launchpad for sales readiness.This dedicated resource category serves as a central knowledge hub, packed with step-by-step guides, video tutorials, and technical breakdowns to help you unlock the full value of your readiness programs.The beauty of this section is that it is thoughtfully structured to support every role in your enablement ecosystem.For Admins, you’ll find foundational blueprints on configuring the platform and managing global user permissions. Publishers can dive straight into guides on turning static slide decks and videos into dynamic, certified learning content. And for End-Users (Sellers), it acts as a self-service toolkit to help them quickly navigate assigned learning paths, complete assessments, and master their pitches using asynchronous coaching features. Explore the full category to give every stakeholder the clear, role-based guid

At its core, Showpad is an AI-native revenue effectiveness platform designed to bridge the gap between sales and marketing. In today’s complex selling environment, it’s not enough to just have great content; teams need a unified space where that content meets coaching, buyer interaction, and data-driven insights. Whether you’re an admin organizing the latest marketing assets or a seller looking to create a memorable experience for a prospect, Showpad acts as the central hub that aligns your entire organization around the goal of increasing sales success. The platform is built around four primary pillars: Content Management, Seller Readiness, Buyer Engagement, and Analytics. This means that while marketing ensures the right stories are being told, sales managers can onboard and coach reps effectively, and sellers can collaborate with buyers in branded "Shared Spaces" that track every interaction. By turning every conversation into a data point, Showpad allows your team to move away from

Welcome to your new secret weapon for sales success! Whether you’re preparing for a major presentation or catching up on the latest product training, Showpad is designed to put everything you need right at your fingertips. Instead of digging through endless folders, you can now access curated "Experiences" that house the most up-to-date marketing content, ready to be presented whether you’re online or deep in the field. This guide is your roadmap to navigating the platform, from your very first login to sending out your first personalized content collection.Dive into the full guide to master the basics and start delivering the kind of buyer experiences that close deals faster. [Read the full guide here] We’d love to hear from you! Are you just getting started with Showpad? Or are you getting your Sellers started with the platform? Which feature are you most excited to try out first—Shared Spaces, the engagement tracking, or maybe the mobile app? Let us know in the comments!

Stepping into an administrator role can feel like being handed the keys to a powerful engine—it’s exciting, but you need to know which levers to pull first. The Showpad Admin App is designed to be your command center, allowing you to manage complex content libraries, track engagement analytics, and empower your sales teams from a single portal. Whether you are setting up your first "Experience" or organizing assets with tags and locales, having a clear roadmap is essential to turning a vast library into a high-performing sales tool.Check out the full guide for a step-by-step walkthrough of the Admin App’s most impactful features. [Read the full guide here] We’d love to hear from you! Are you new to the Showpad Admin community? What’s the first project you’re tackling in the Admin App? Let’s share tips and welcome our newest admins in the comments!

Basic filters expanded for parity with advanced filters Filtering content in Showpad just got more powerful — without adding complexity. For admins and content managers who need to quickly locate, audit, or share content based on date criteria, this update removes unnecessary friction and keeps workflows moving.  Date filters are now available directly in the basic filter bar, so users can filter content by created, updated, released, and expiry dates using single date, date range, or relative date options, without needing to switch to a more advanced filtering experience. Filtered views are preserved in the URL, making it easy to share or return to a specific filtered state.  Shareable filtered views via URL Collaboration on content just got simpler. This update makes it faster for Admins to align on content, troubleshoot issues, and move work forward together.  Admins can now copy and share URLs from any filtered view in the Admin Files page, and the recipient lands on the exact same

General Enhancements You asked, we delivered. The latest upgrades bring you more flexibility and deeper insights.Add presets like Last Month Expose Asset ID so you can cross-reference reports with your other data sources Last Updated date field is now available as a column  Additional user engagement columns such as Last Login and Added date  Complete all views for user engagement Report Builder now breaks down user engagement data so you can understand how different teams are engaging with content, identify where adoption may need a boost, and report confidently at every level of the business. Admins and promoted members with reporting permissions can view aggregated engagement data broken down by Direct Manager, Group Manager, and Division — making it easier to understand how different teams are engaging with content, identify where adoption may need a boost, and report confidently at every level of the business.

What it isInstantly generate text, images, or even complete pages directly within the Showpad Page builder. This AI-powered tool acts as your creative partner, using a single prompt or your existing content as context to automatically draft compelling copy and create on-brand images. Effortlessly populate Text, Heading, and Gallery blocks to go from concept to a published Page in minutes. Who it's forMarketing and Enablement Admins who want to publish more high-quality Pages faster and need to reduce the manual effort of populating  blocks with highly-engaging and accurate content. Why it matters Increase content velocity: Publish more high-quality Pages faster for your diverse audiences. By eliminating the tedious and time-consuming manual effort of drafting text from a blank canvas, you empower your entire revenue organization to move at an unprecedented pace. Enhance messaging quality: Ensure your product messaging is consistently compelling and tailored across all buyer interacti

What it isSeamlessly sync AI-generated meeting overviews directly into MS Dynamics. This feature replicates our powerful Salesforce capabilities, automatically logging details into the CRM, ensuring your buyer interactions are accurately captured. Who it's forSales managers, enablement teams, and field or hybrid sellers using MS Dynamics who need to eliminate manual data entry and guarantee accurate, comprehensive buyer interaction data is consistently logged. Why it matters Automate CRM data entry: Automatically log AI-generated meeting overviews directly into MS Dynamics – empowering sellers to focus on building human connections and closing complex deals rather than tedious administrative work. Close the information gap: Ensure critical buyer interactions are consistently and accurately captured in your CRM. Sales leadership gains total visibility into field activities to better guide strategies, build trust, and accurately forecast revenue. Standardize task creation: Instantly g

Govern vast, complex content libraries with ease. ShowQL enhancements simplify how you monitor and organize content at scale with the ability to create, save, and edit your own custom filters. Ensure consistent content management. Leverage a centralized filtering engine across the entire Showpad platform, making it easier to find and manage specific types of content on a regular basis. Locate and eliminate content clutter. Use "negation" to narrow down content that doesn’t fall within an existing filter (e.g., assets that are "not part of an Experience"). Find best and worst performing content. Sort tables on any of the available columns, including engagement metrics like Buyer Interest.   Available to customers on:Legacy packaging: All customers eOS packaging: All customers

Quickly surface and promote the right sales assets to distributed sales teams. The Web App Content Picker for Announcements & Spotlights makes it easier to find and feature high-impact assets using advanced search and channel filters. Streamline content distribution workflows. Use advanced search and channel filters to find and promote content in seconds rather than digging through folders. Target announcements to the right audience. Reduce the time it takes to share relevant product or regional updates and assets with specific teams. Ensure content integrity. Link only to valid, experience-based assets, ensuring sellers never see broken or outdated files.   Available to customers on:Legacy packaging: All customers eOS packaging: All customers

User Engagement Visualize sales team adoption your way. With User Engagement data available in the Report Builder, you can create custom, high-flexibility reports to uncover the activity of your best- and worst-performing sellers. Tailor insights to your business. Answer your unique organizational questions about teams and individual users rather than relying on one-size-fits-all reporting. Bring performance trends to life. Use chart templates to instantly visualize critical insights to inform strategy. Streamline reporting workflows. Reduce dependencies on manual data manipulation in external tools by pinpointing the exact user engagement data you need in a few clicks.   Promoted Member Access Empower decentralized teams to make data-driven decisions. Grant local leaders access to create, save, and schedule their own reports to optimize their strategies without reliance on central admins to provide insights. Accelerate decision-making. Give regional teams access to powerful insigh

Prove Page ROI and Maximize Engagement. Page insights allows you to instantly view, analyze, and compare the performance of your Showpad Pages from within your content libraries. Visualize the business impact of your Pages. Easily view trends over time to demonstrate how sellers use your internal Pages and how buyers consume Pages shared with them. Optimize content lifecycle. Identify which specific assets within a Page are resonating to make data-driven tweaks that maximize engagement. Scale Page quality. Compare up to four different Pages side-by-side to define what "good" looks like and replicate the best-performing layouts across your organization.  Available to customers on:Legacy packaging: All customers eOS packaging: All customers Note: Engagement tracking for content on Pages began September 19, 2025; data prior to this date is not included. Comparison features are available for up to four pages simultaneously. 

Scale consistent, high-impact coaching across complex organizations. AI Roleplay enables admins and managers to create tailored sales simulations at scale, using Genie Assistant to instantly turn existing content into realistic practice scenarios.Accelerate content application. Use Genie Assistant to transform whitepapers and technical docs into comprehensive roleplay scenarios in seconds, ensuring simulations always reflect your latest brand messaging. Empower localized agility. Remove bottlenecks by giving division-level leaders the autonomy to build and deploy region-specific practice sessions that use local case studies and address unique market objections. Prove team readiness. Gain clear visibility into performance with "My Team" dashboards and video recordings, allowing managers to identify specific skill gaps and provide data-backed coaching before the actual meeting.  Available to customers on:Legacy packaging: Advanced & Expert AI Bundle (add on)eOS packaging: Advanced &a

Transform conversations in the field into actionable intelligence. Field Meeting AI instantly converts what was said and presented during in-person meetings into structured summaries, CRM updates, and follow-up emails. Maximize selling time. Save sellers five hours of busywork per week to meet with more customers by automating manual note-taking and follow-up admin. Eliminate forecasting blind spots. Get near real-time visibility into pipeline reality by having field activities organized into structured, high-quality data in your CRM. Unlock critical insights. Adapt your strategy to market changes faster by better capturing competitor intelligence and technical nuances that usually stay trapped in a seller’s head.   Available to all customers on:Legacy packaging: Expert AI Bundle (add on)eOS packaging: Expert AI Bundle (add on) Note: This feature requires a new data sub-processor agreement. Data residency and processing are US-based only. This release is optimized for the iOS mobil